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Q43. Considering the message flow to an Avaya Aura Contact Center (AACC) agent, which statement about the media path from the incoming caller is true?

 
 
 
 

Q44. Right after an Avaya Breeze ™ installation, the customer called in stating WebRTC calls are not working.
Where can the administrator go to verify that the Avaya Breeze ™ server was configured to Accept Service?

 
 
 
 

Q45. A technician is trying to access the Avaya Aura Media Server (AAMS) after receiving a troubleshooting ticket. After failing to enter the system using different web browsers, the technician realizes the incorrect URL was being used.
Which URL must be used to access the AAMS web page?

 
 
 
 

Q46. A customer reports that they cannot place WebRTC calls. You discover there is a problem with communication between Avaya Breeze ™ and the Avaya Aura Media Server (AAMS).
Where in Avaya Breeze ™ do you set/check the User ID for Restful TLS authentication?

 
 
 
 

Q47. After Avaya Aura Messaging (AAM) answers a call Avaya Aura Communication Manager (CM) will initiate a shuffle of the media path if possible to establish a direct media path between the IP endpoint and AAM.
Which SIP message is sent by Avaya Aura Communication Manager (CM) to AAM to initiate the shuffle?

 
 
 
 

Q48. Which statement about Avaya Tier 2/Business Partners is true?

 
 
 
 

Q49.

Refer to the exhibit.
Avaya Tier 3 support receives a case escalated by Tier 2 where the customer cannot receive incoming calls, but can make calls out successfully. The trace shows that the incoming calls arrive at the Avaya Session Border Controller for Enterprise (SBCE) but fail to get routed into the customer enterprise network.
Based on this information, what is and is not working?

 
 
 
 

Q50. A customer reports that their Avaya Aura Communication Manager (CM) enabled SIP telephones (AST) can only see the effect of their telephone being Call Forwarded after they log off and log on again. Also stopping the call forward feature does not show until their endpoint is logged off and logged on again.
What is the cause of the problem?

 
 
 
 

Q51. What are the steps necessary to trace SIP messages going through the Avaya Session Border Controller for Enterprise (SBCE)?

 
 
 
 

Q52. When Avaya Session Border Controller for Enterprise (SBCE) initially receives the message from a SIP endpoint wanting to update their Presence status, which operation does it perform?

 
 
 
 

Q53. You are trying to connect to the Avaya Session Border Controller (SBC) using the SSH client. After several attempts you cannot do it and realize that it is because you are using the wrong port.
Which port should you use to connect to the SBC using an SSH client?

 
 
 
 
 

Q54. traceSBC is a tool that can be used to trace the calls that cross through the Avaya Session Border Controller (SBC), calls to the public network, or calls from the public network.
Which two statements describe another function of traceSBC? (Choose two.)

 
 
 
 
 

Q55. Callers hear a fast busy when they dial into Avaya Aura Messaging (AAM) to retrieve their voicemail messages. After troubleshooting you discover that someone has left trunks in busy-out state on AAM.
How would you restore the trunks to in-service status?

 
 
 
 

Q56. In Avaya Aura 7 the Avaya Session Border Controller for Enterprise (SBCE) license is installed on a System Manager (SMGR) WebLM server. The EMS points to the WebLM server using a URL.
What is the correct syntax of the URL where 135.xxx.xxx.xxx. is the IP address of the SMGR WebLM server?

 
 
 
 

Q57. Which three standards does the Avaya Aura Application Enablement Services (AES) support? (Choose three.)

 
 
 
 
 

Q58. How can you enable all levels of the log, including debug, to be dumped into the ps.log file?

 
 
 
 

Q59.

Refer to the exhibit.
SIP endpoint 101-1112 is updating its Presence status with the Avaya Aura Presence (PS).
Based on the exhibit, which statement about the message flow is true?

 
 
 
 

Q60. A customer called in stating that none of their users can IM or see each other’s Presence. After troubleshooting you discover that default gateway of the Avaya Breeze ™ SM100 has the wrong IP Address in the configuration.
Where would you go to correct this problem?

 
 
 
 

Q61. You need to make a traceSBC in order to find a SIP trunk issue.
After logging into the Session Border Controller (SBC) as user ipcs, in which two valid ways can you issue the traceSBC command? (Choose two.)

 
 
 
 
 

Q62. Considering the message flow to an Avaya Aura Contract Centre (AACC) Agent Desktop, which protocol is used to communicate between AACC, CCT, and the Agent Desktop PC?

 
 
 
 

Q63. Under which condition is a Business Partner/Avaya Tier 2 not required to escalate to Avaya Tier 3?

 
 
 
 

Q64. A company is deploying an Avaya Session Border Controller for Enterprise (SBCE) for their Remote Workers only. The Remote Workers use 9640 hard phones which need to have 46xxsettings.txt downloaded to them.
What is the minimum number of IP-addresses they need to assign to their private and public Network Interface Cards (NICs)?

 
 
 
 

Q65. In Avaya Aura 7, how are calls typically routed from Avaya Aura Communication Manager (CM) to Avaya Aura Messaging (AAM)?

 
 
 
 

Q66. You are creating a SIP Entity for Avaya Aura Engagement Development Platform – EDP / Avaya Breeze™.
What do you have to enter in the field labeled FQDN or IP Address?

 
 
 
 

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