Valid Field Service Lightning program FSL-201 Dumps Ensure Your Passing [Q70-Q90]

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Valid Field Service Lightning program FSL-201 Dumps Ensure Your Passing

FSL-201 Dumps Real Exam Questions Test Engine Dumps Training

The benefit in Obtaining the FSL-201 Exam Certification

If the Candidate has the desire to move up to a higher-paying position in an organization. This certification will help as always.
After completing the Salesforce Certified Field Service Lightning Consultant certification Candidate becomes a solid, well-rounded Salesforce Certified Field Service Lightning Consultant.
When an organization hiring or promotion an employee, then the decision is made by human resources. Now while Candidate may have an IT background, they do their decisions in a way that takes into record many different factors. One thing is candidates have formal credentials, such as the Salesforce Certified Field Service Lightning Consultant.
A candidate might have incredible IT skills. Employers that do the hiring need to make decisions based on limited information and as it always. When they view the official Salesforce Certified Field Service Lightning Consultant certification, they can be guaranteed that a candidate has achieved a certain level of competence.

NO.70 Northern Trail Outfitters is using a Salesforce entry event in a Journey to send SMS to contacts located in the United States. They notice new SMS contacts are not receiving messages, and the mobile number in the Salesforce Entry Data Extension was missing the country code.
How could they resolve this issue?

Select ‘Normalize Phone Number* in Journey settings.

Format the phone field in Salesforce as +l[phonenumber],

Select ‘US’ as the sending country in SMS activity.

Configure the phone field in Salesforce as US locale.

NO.71 universal containers need to send the technician into the field to service containers. It takes two technicians with specialized skill to complete the work at same time.
How should the consultant make this requirement?

Create a work rule with two required skills

Create a two-service crew

Create a crew with two technicians

NO.72 A Technician is onsite where there is no connectivity and is required to capture the customer’s signature. What is the appropriate order of operations as the Technician goes back online?

Deliver Service Report, capture signature, update records, sync device.

Capture signature, sync device, update record, deliver Service Report.

Deliver Service Report, update record, sync device, capture signature.

Capture signature, update record, sync device, deliver Service Report.

NO.73 Universal containers plans to deploy field service lightning to 100 external contractors. There are 75 contractors who need access to work Orders assets mobile app, and chatter. the remaining 25 contractors are paid a commission on sales of containers and need to schedule resources.
Which license types and quantities should the consultant recommend?

100 contractors
100 contractors

25 contractors
75 contractors
25 contractors

25 contractors
100 contractors

NO.74 A customer imports data from an external system into Salesforce using Bulk API. These jobs have batch sizes of 2000 and are run in parallel mode. The batc fails frequently with the error “Max CPU time exceeded”. A smaller batch size will fix this error.
Which two options should be considered when using a smaller batch size?
Choose 2 answers

Smaller batch size may cause record-locking errors.

Smaller batch size may increase time required to execute bulk jobs.

Smaller batch size may exceed the concurrent API request limits.

Smaller batch size can trigger “Too many concurrent batches” error.

NO.75 Universal Containers is a global financial company that sells financial products and services.
There is a daily scheduled Batch Apex job that generates invoice from a given set of orders.
UC requested building a resilient integration for this batch apex job in case the invoice generation fails.
What should an integration architect recommend to fulfill the requirement?

Build Batch Retry & Error Handling in the Batch Apex Job itself.

Batch Retry & Error Handling report to monitor the error handling.

Build Batch Retry & Error Handling using BatchApexErrorEvent.

Build Batch Retry & Error Handling in the middleware.

NO.76 At Northern Trail Outfitters (NTO), agents are expected to complete a variety of tasks. They create cases and work orders, and need Read access to work types and work rules. They also book and manage appointments, assign mobile resources, and optimize their mobile workforce’s schedule.
What is the best permission set{s) a consultant should
recommend assigning to NTO agents?

Dispatcher

Agent and Resource

Agent

Mobile, Agent, and Resource

NO.77 Northern Trail Outfitters (NTO) uses Salesforce to track leads, opportunities and order details that convert leads to customers. However, Orders are managed by an external (remote) system. Sales representatives want to view and update real-time order information in Salesforce. NTO wants the data to only persist in the external system.
Which type of Integration should an architect recommend to meet this business requirement?

Data Visualization

Data Synchronization

Process Orchestration

Batch Processing

NO.78 Universal Containers (UC) uses Salesforce to track the following customer data:
1. Leads,
2. Contacts
3. Accounts
4. Cases
Salesforce is considered to be the system of record for the customer. In addition to Salesforce, customer data exists in an Enterprise Resource Planning (ERP) system, ticketing system, and enterprise data lake. Each of these additional systems have their own unique identifier. UC plans on using middleware to integrate Salesforce with the external systems.
UC has a requirement to update the proper external system with record changes in Salesforce and vice versa.
Which two solutions should an Integration Architect recommend to handle this requirement?
Choose 2 answers

Locally cache external ID’S at the middleware layer and design business logic to map updates between systems.

Store unique identifiers in an External ID field in Salesforce and use this to update the proper records across systems.

Use Change Data Capture to update downstream systems accordingly when a record changes.

Design an MDM solution that maps external ID’s to the Salesforce record ID.

NO.79 Sales representatives at Universal Containers (UC) use Salesforce Sales Cloud as their primary CRM. UC owns a legacy homegrown application that stores a copy of customer dataas well. Sales representatives may edit or update Contact records in Salesforce if there is a change.
Both Salesforce and the homegrown application should be kept synchronized for consistency. UC has these requirements:
1. When a Contact record in Salesforce is updated, the external homegrown application should be
2. The synchronization should be event driven.
3. The integration should be asynchronous.
Which option should an architect recommend to satisfy the requirements?

Leverage Platform Events to publish a custom event message containing changes to the Contact object.

Leverage Change Data Capture to track changes to the Contact object and write a CometD subscriber on the homegrown application.

Write an Apex Trigger with the @future annotation.

NO.80 Which Work Rule should a Salesforce Field Service Consultant use to assign Service Resources based on related object records?

Required Resource

Match Field

Resource Availability

Extended Match

NO.81 Universal Containers (UC) is a large printing company that sells advertisement banners. The company works with third-party agents on banner initial design concepts. The design files are stored in an on-premise file store that can be accessed by UC internal users and the third party agencies. UC would like to collaborate with the 3rd part agencies on the design files and allow them to be able to view the design files in the community.
The conceptual design files size is 2.5 GB.
Which solution should an integration architect recommend?

Create a lightning component with a Request and Reply integration pattern to allow the community users to download the design files.

Define an External Data Source and use Salesforce Connect to upload the files to an external object. Link the external object using Indirect lookup.

Create a custom object to store the file location URL, when community user clicks on the file URL, redirect the user to the on-prem system file location.

Use Salesforce Files to link the files to Salesforce records and display the record and the files in the community.

NO.82 Universal Containers needs to implement a way to track all internal and external work associated with an inbound contact center request. How should a Consultant recommend tracking the work?

Parent/Child Work Orders

Cases Only

Cases and Work Orders

Work Orders only

NO.83 Universal Containers (UC) uses Service Contract based Entitlements to determine their Service Level Agreements. UC would like to track adherence to Service Contract SLAS. Where would UC apply an Entitlement record to track the specific Service Contract SLAS?

Work Order Line Items

Service Contract

Work Order

Account

NO.84 A customer makes one appointment for the sales department, and another appointment for the service department. The two appointments should be handled on the same day, but should be created as separate appointments. In addition, the Technician must complete one appointment before starting the next. The agent wants to make sure these two appointments are scheduled together and in sequence.
Which three things should the Consultant verify to ensure these requirements are met and simultaneous scheduling will occur?
Choose 3 answers

The checkbox Use all-or-none scheduling for related appointments in Field Service Settings is selected.

The Dependency Type is set to Start After Finish and Same Day on the first service appointment in the dependency.

A dependency has been created between the two appointments and the start times are the same.

The Same Resource and Same Day fields appear on the Service Appointments page layout.

The Complex Work Visualforce page is added to the Service Appointments page

NO.85 Universal containers just started its field service implementation and is configuring service territories and locations. Need to be associated to territories.
In which two ways should the consultant show this relationship?
Choose 2 answers

add the service territory location related list on the location page layout

create the service territory location as a location lookup field.

add the service territory location related list on the service territory page layout

create the service territory location as a service territory lookup field.

NO.86 Northern Trail Outfitters is expanding globally Into 16 new countries and wants to start localizing their email content to speak to subscribers in their own language. They want to do this as efficiently as possible and are anticipating growth into other locales In the near future.
Which two options could be recommended?
Choose 2 answers

Leverage enhanced dynamic content blocks within Content Builder to create language-specific emails.

Leverage Content Builder to create email templates for each individual language and populate the templates via the UI.

Leverage personalization strings within the email template to pull in language-specific content.

Leverage AMPscript within an email template to lookup subscriber language and personalize the email based on the value.

NO.87 Universal Containers (UC) wants to schedule Work Orders only if Technicians have the necessary qualifications to complete the designated work. In which two ways can UC achieve this?
Choose 2 answers

Leverage the Match Skills Scheduling Policy when scheduling appointments.

Create Skills that relate to qualifications from Setup and assign them to a Service Resource.

Leverage the Match Skills Work Rule when scheduling appointments.

Create Skills that relate to qualifications from the Skills tab and assign them to a Service Resource.

NO.88 Northern Trail Outfitters upgraded their Marketing Cloud account which now includes a Sender Authentication Package (SAP). They send roughly 300,000 emails a month.
What should they be aware of with respect to sender reputation?

They should have one dedicated IP address for every 100,000 messages sent per month.

They should request a shared IP since their volume Is under 500,000 messages per month.

They should send at least 100,000 messages per month to maintain their sender reputation.

They should have one SAP for transactional sends and another for commercial sends.

NO.89 Universal Containers wants Field Technicians to capture customer authorization via a signature through Salesforce mobile app.
What should a Consultant recommend?

Create a Quick Action on the Service Appointment to launch a Visualforce signature page.

Create an Approval Process from the Service Appointment for the customer’s Authorization.

Create a Checkbox on the Service Appointment that will capture the customer’s Authorization.

Create a custom text field to capture the customer’s signature on Salesforce mobile app.

NO.90 An Architect is asked to build a solution that allows a service to access Salesforce through the API. What is the first thing the Architect should do?

Create a new user with System Administrator profile.

Authenticate the integration using existing Single Sign-On.

Authenticate the integration using existing Network-BasedSecurity.

Create a special user solely for the integration purposes.

Salesforce FSL-201: Selling Field Service Lightning program Products and Solutions: https://www.actualcollection.com/FSL-201-exam-questions.html

The benefit in Obtaining the FSL-201 Exam Certification

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