[Jan-2025] Get 100% Real Free Accredited Professional Financial-Services-Cloud Sample Questions [Q96-Q114]

NEW QUESTION 96
Which statement is true regarding an approval process? (2 answers)

A delegated approver can reassign approval requests

An approval action defines the result of record approval or rejection

An assignment rule defines the approver for each process step

The approval history related list can be used to track the process

NEW QUESTION 97
During a Financial Services Cloud implementation at an insurance company, a consultant needs to design a broker data model for the broker web portal. The given requirements are:
1. Brokers are treated individually, even if they are associated with the same company.
2. Brokers should never have access to other brokers’ data.
3. Brokers can nominate their assistants to access the broker portal.
4. An assistant can sometimes work for multiple brokers.
Which two considerations should the consultant consider regarding the data model?

The Broker Assistant should be modeled as a Contact. Then, leverage Contact to Multiple Account features if this assistant needs to work for multiple brokers.

Brokers should be modeled as Contact and the Broker company should be modeled as Account, even if they’re a legal entity ‘-‘ individually.

Brokers need to be modeled as Account and Contact individually, as each broker is a legal entity in Salesforce. Then, use a Group 1-1 Account to model their company.

The Broker Assistant should be modeled as a Contact. Then, use Contact to Contact association if they need work for multiple D Brokers.

NEW QUESTION 98
A new custom object has been created, and the records of this object will be created through integration with another system What should a consultant do to ensure the data is loading into the correct fields in Financial Services Cloud?

Create a junction object between the external system and the new customer object where the data will reside

Ensure custom metadata is configured and each custom metadata record details where the data will be sent

Use a CSV file with the data created and use Data Loader to map to the correct field

Utilize a field mapping file with the external system (allocation and the corresponding field in Salesforce

NEW QUESTION 99
Which three of the following statements are correct about the Actionable Relationship Center Manager (ARC)?

To enable users to see the ARC, you will need to add the component for ARC to the page layout.

ARC displays up to 5 related lists that have a configured compact layout.

ARC is certified to work with Person Accounts and Individual Accounts.

The Salesforce Admin has to create a permission set for granting access to the ARC – FSC Lightning component.

The Association Type picklist controls the account-account relationship that display in the ARC.

NEW QUESTION 100
Which three types of Account-Account relationships are displayed in the Actionable Relationship Center?

Accounts & Businesses

Accounts & Members

Accounts & Peers

Accounts & Groups

NEW QUESTION 101
Relationship Management enables you to (Check the 3 that apply)

Define who are the members of a Relationship Group.

Define the Role of the Member of the group

Display Financial Holding Data

Define Primary Group for a Member

NEW QUESTION 102
Our Personal Banker Hank Burton wants to encourage his customers to provide required documents for a loan application. He creates Document Checklist Items that help his customers to manage file uploads to speed up loan approval. For which of the following records does Salesforce support Document Checklist Items out of the box? (Choose Three)

Contact

Lead

Account

Residential Loan Application

Opportunity

NEW QUESTION 103
Which of these statements is not correct about the visibility of Action Plan Tasks?

Once the Action Plan is assigned, you can see the related Tasks on the Timeline

The user can see tasks on the homepage if the Task Card is applied to the homepage.

Users will be able to see the Action Plan tasks assigned to them through the standard Salesforce task lists.

Users will be able to see the Action Plan tasks on the related list of the Account page layout.

NEW QUESTION 104
How can the Salesforce Administrator make sure that highly sensitive Life Events or Business Milestones will not be shown until the event actually happened?

Hide the Event or Milestone on the Events & Business Milestones Lightning Component page properties.

Delete the value from the Event Type picklist on the Life Event Object or the Milestone type on the Business Milestone object

Remove the Event or Milestone from the Lightning Component in the Developer Console.

Life Events are part of the FSC managed package, therefore the Salesforce Admin must contact Salesforce Support to remove the Event from the Lightning Component.

NEW QUESTION 105
Which statement about the products and price books is true? (2 answers)

A product can have a different list price in different price books

A standard and list price for product can be listed in multiple currencies

Products without a price are automatically added to the standard price book

Price Books that contain assets cannot contain products.

NEW QUESTION 106
The Actionable Relationship Center can display which of the following relationships in the tree pane? Select 3 answers.

Account-Account Relationships

Any Related List for the selected object record

Up to 5 Related Lists for an Account Record

Account-Contact Relationships

Up to 5 Related Lists for a non-Account Record

NEW QUESTION 107
Lake Tahoe Bank wants their customer reps to be able to see client records such as Person Accounts, but want to restrict access to Financial Accounts to protect the privacy of their clients. Which two steps can an admin take to ensure that all users see Person Accounts, but only specific users can view Financial Accounts?

Grant users access to the Financial Account object with permission set

Change Organization-wide Defaults (OWD) sharing on the ‘Financial Accounts* object to Private’.

Change Organization-wide Defaults (OWD) sharing on the ‘Person Accounts” object to ‘Controlled by Parent.

Change Organization-wide Defaults (OWD) shanng on the “Financial Accounts’ object to Public Read/Write’.

NEW QUESTION 108
How are identification documents, other assets, liabilities, goals, and revenue modeled, in an existing Financial Services Cloud org using the individual account model?

An administrator is logged in to Data Loader with their own credentials to insert new Business Account records into their Salesforce environment. They forget to specify the Account Owner field in the import file.

Assuming there are no other issues, what should happen when the administrator uploads the import file?
The Attachment object is used to represent other assets, liabilities, and goals. In the individual model, these attachments are related to the Account object.

Custom obiects are used to represent other assets, liabilities, and goals. In the individual model, these objects are related to the Account oJ Nj.

Document, Note, and Attachment objects are used to represent other assets, liabilities, and goals. In the individual model, these objects are related to the person account.

NEW QUESTION 109
Lake Tahoe Bank is rolling out Financial Services Cloud and the VP of IT is concerned about the cost of the licenses. The System Admin recommends using restricted licenses for users that need only limited access to Financial Service Cloud features. Which Financial Services Cloud permission set license enables user access to a license with contractual restrictions for Financial Services Cloud and can be used to grant restricted access to users like Bank Tellers?

Financial Services Cloud Standard

Client Segmentation

Financial Service Cloud Basic

Financial Service Cloud Extension

NEW QUESTION 110
A commercial loan due diligence process is handled by multiple individuals at Lake Tahoe Bank. Lake Tahoe Bank wants an easy way for managers to distribute the work, to understand the % completion of the due diligence process per client and report on the performance of the department to show possible bottlenecks. What FSC feature can Lake Tahoe Bank use to track this process?

Workflow Rules/Process Builder

Action Plans

Apex Tnggers on the task object

Flows

NEW QUESTION 111
What benefits do Flows for Financial Services Cloud offer to support customer onboarding? (Choose Two)

Flows enable customers to schedule appointments via customer communities, mobile apps. or websites.

Flows provide step-by-step guidance for common service requests, such as change of address, or change of beneficiary, without the need to * navigate to different screens.

Flows systematically capture and visualize important customer Life Events to drive more personalized and need-based engagements.

Flows enable customers to book appointments with the nght specialist at the right time and place through self-service scheduling

Flows enable customers to schedule appointments via customer communities, motxie apps. or websites.

NEW QUESTION 112
A regional bank is implementing Financial Services Cloud (FSC). Today, relationship managers receive email reminders 2 days, 2 weeks, and 2 months after a new customer opens their first bank account to contact the customer for feedback. In addition, the bank wants the ability for relationship managers to track and report on progress in FSC.
What should the administrator do when designing the future state business process using FSC features?

When creating an account, create an action plan with tasks to follow up in 2 days, 2 weeks, and 2 months.

When a lead or referral is converted, create an action plan with tasks to follow up in 2 days, 2 weeks, and 2 months.

When an account status is changed to “CustomlrfVTcreate an action plan with tasks to follow up in 2 days. 2 weeks, and 2 months.

When an account status is changed to “Customer”, send emails to the Account Owner to follow up in 2 days, 2 weeks, and 2 months.

NEW QUESTION 113
What should an administrator consider when setting up case feed?

Case feed replaces the standard case detail page by default

The Use Case Feed permission is automatically active for all profiles

Case feed requires the Service Cloud User feature license

Chatter Feed tracking must be enabled for the case object.

NEW QUESTION 114
Where do you enable Enable Multiple Relationship Groups?

Lighting Page Editor

Custom Settings

Object Settings

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