[Q44-Q66] Apr-2023 Realistic User-Experience-Designer Accurate & Verified Answers As Experienced in the Actual Test!

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Apr-2023 Realistic User-Experience-Designer Accurate & Verified Answers As Experienced in the Actual Test!

Latest Salesforce User-Experience-Designer Practice Test Questions, Salesforce Certified User Experience Designer Exam Dumps

Salesforce User-Experience-Designer Exam Syllabus Topics:

Topic	Details
Topic 1	Describe key design principles and tools that define an accessible and engaging experience Given a scenario, describe how Salesforce can add value to user experiences
Topic 2	Demonstrate how to gather requirements and plan strategy given current user experiences Describe the impact of corporate branding and styling
Topic 3	Describe declarative features that improve information presentation, hierarchy, and architecture in static experiences Describe how core Salesforce objects function
Topic 4	Given a scenario, describe declarative features that improve user efficiency over a series of steps Describe key Salesforce UX personas and which processes they normally do
Topic 5	Determine how to incorporate human-centered design into a customer solution Describe testing techniques needed for optimal user experiences
Topic 6	Determine out-of-the-box design and configuration consistent with the look and feel of Lightning Experience Determine which research methodology and tools should be used to design a solution
Topic 7	Determine which global Salesforce configuration to use for optimized user flow Determine options for users to access onboarding, support, and learning

Q44. A UX Designer is going to create a custom app for a new team of service agents.
Which three parts of the user interface could be customized?
Choose 3 answers

Tabs within the apps’s navigation bar

Relationship between standard objects

Page layouts of the records

Details to be shown in the records highlights panels

Opportunity lead scoring

Q45. Cloud Kicks’ Sales team needs in-App Guidance for key functions and processes so they can maximum their time.
In which three ways should a UX Designer customize the Salesforce Help Menu to meet this request/ Choose 3 answers

Provide the user with a site map of all the content.

Add links to printable tipsheets or training videos.

Create a just-in-time pop-up content based on new feature rollouts.

Provide access to specific Trailhead or MyTrailhead content.

Add links to a company dictionary or glossary of key terms.

Q46. Cloud kicks wants to hire a deal closer.
Which three activities would someone in this role do each day?
Choose 3 answers

Update existing prospect and customer records.

Log activities such as calls, emails, and notes.

Review and work through their list of leads or opportunities.

Create cases from issues.

Customize and administer Salesforce.

Q47. Universal Containers (UC) operates worldwide with offices in more than 100 regions in 10 different countries role hierarchy to control data visibility. In the new fiscal year, UC is planned to reorganize the roles and reassign accounts owners. Which two points should an architect consider in this situation?
Which two point should an Architect consider in this situation?
Choose 2 answers

Using a temporary parking lot account to improve performance.

Changing complex role hierarchy can cause a high level of sharing recalculation.

Restricting the organization-sharing configurations to private.

Replacing Account records ownerships massively can cause data skew.

Q48. A company provides a way for customers to shop for homes and contact real estate agents online. The company’s brokers use some of the Salesforce standard functionality to track home buyers.
Which three standard Salesforce objects should be used in this experience?
Choose 3 answers

Property

Lead

Contact

Opportunity

Address

Q49. A UX Designer needs to create a visual representation of a user’s series of steps to achieve a meaningful goal.
Which UX design method should be used?

User Persona

Site Map

Lightning Flow

User Flow

Q50. A UX designer is creating a customer support site in experience builder that will internationalized across the
12 different countries
Which two designs considerations should be made when planning for the site

Country may read text is a different direction (right to left) vs (left to right) and layouts will need to be adjusted

Country flags used as links to adjust languages provide an ideal way to switch between locals or languages for users

colors may have different contrast ratios in some countries and need adjusted contrast for proper visibility by users

colors may have different cultural meanings in different countries, changing the intent of UI elements

Q51. Cloud Kicks (CK) is planning its Einstein Bot implementation and has identified common issues the bot can resolve. CK has determined that extensive technical planning is needed for bot effectiveness and customer satisfaction.
Which additional element(s) would be essential?

Training and support planning

User interface planning

Onboarding planning

Voice and tone planning

Q52. A UX designer wants to quickly mock up salesforce user interface experiences using a collection of prebuilt components. The designers needed salesforce lighting design systems(SLDS) resources for their designs and prototypes such as base components tokens and designs patterns Which tool or installation should best support their needs?

Lighting design systems zip

sketch plugin

lighting design systems unmanaged package

SLDS validator

Q53. A sales representative needs to quickly see key fields whenever viewing an opportunity.
Which three Salesforce feature would allow fields to be available when they are viewing a record?
Choose 3 answers

Customer Links

Highlights Panel

Compact Layout

Tabs

List Views

Q54. Following a human-centered design process approach, Cloud Kicks is preparing a user feedback session for an app that is not performance as anticipated.
In which two ways could confirmation bias be avoided?
Choose 2 answers

Interview users about the intended use of the product to support the questionnaire creation.

Obtain user feedback to reinforce known assumptions and support design decisions.

Diversity feedback by ensuring it features as many unique perspective as possible.

Review questions to remove assumptions about issues or problem not supported by quantitative data.

Q55. Cloud Kicks wants its Discovery team to help explain the relationships between process steps and business teams.
Which types of process map should they produce?

SIPOC Map

High-Level Process Map

Cross-Functional Flowchart

Value Stream Map

Q56. Users from a small group within a sales teams have complained about an object that is often used only by them that has not been a edit to their lighting app due to small volume of users the administrator is not considering a new app for them Which two salesforce features should be suggested to improve the end-user experience ?

Favorite the often used object

add the objects related list to the home page

personalized the navigation bar

create a custom component on a dashboard

Q57. A UX Designer is creating a custom To-Do List component to replace the standard Salesforce one. Their developer is using a parent-child Lightning Web Component (LWC) structure to build the component, creating a parent component for the list and a single repeated child component for each To-Do Item within the list.
Which two impacts of the LWC’s Shadow DOM should be considered when designing or developing the stylesheets for these components?
Choose 2 answers

Any needed Saleforce Lightning Design System (SLDS) classes and styles must be imported into both the parent list and child items.

The CSS styles defined in the parent list component are not shared with the child items.

Any custom shared between the list and child items should be imported from a shared CSS file.

The CSS style defined in the parent list component are inherited by the child items

Q58. Cloud kicks is planning its einstein Bot implementation and has identified common issues the Bot can resolve.
CK has determined that extensive technical planning is needed for bot effectiveness and customer satisfaction

Training and support for planning

user interface planning

deboarding planning

voice and tone planning

Q59. How should a UX designer differentiate between a voice and a tone?

Voice reflects the expression and the tone is the way one designs

Voice reflects the character and tone is one’s strength

Voice reflects the frequency and tone is one’s pitch

Voice reflects the personality and tone is the way ones speaks

Q60. What should a UX Designer use to design responsively within the Salesforce Lightning Design System (SLDS)?

JavaScript

Material Design

Lattice System

Grid System

Q61. Which visual design elements should be used in corporate style and branding guidelines?

Typography. Color, Imagery

A/B Testing, Heuristics, Dairy Studies

Sketching, Wireframes, Storyboards

User Stories, Scenario, UX Reviews

Q62. Cloud kicks has identified that its users are having difficulty figuring out where to look on a web page due to the number of design elements.
Which three considerations should be made to improve the visual hierarchy of the page?
Choose 3 answers

Grouping proximity and common regions

Scale using relative size to signal importance

Continuity keep all typeface the same size

Proportion, keep all element a similar size

Color and contract, saturation between the elements

Q63. A UX Designer has created a new form for a call center that takes special delivery information from its customers.
The designer wants to ensure the call center staff finds the form easy and intuitive to use.
Which kind of testing should be conducted to validate this?

Usability Testing

Surver

Focus Groups

Qualitative

Q64. A Ux designer has been asked to improve salesforce adoption among sales representatives at cloud kicks after conducting stakeholder and user interviews the designers finds there is no clear consistent sale process What should the designer do next

Tell the customer they need to improve operations before anywork can be done

lock the findings and move forward with presenting possible solutions

recommend field level validation to ensure users are entering the correct data

conduct a workshop with stakeholders to align on correct state and build consenses

Q65. Cloud Kicks (CK) is going to launch a new Salesforce process for its Customer Service team. After Launch, CK wants to ensure the process is working well for its customer service representatives.
Which three Salesforce tools should be used to track and measure the adoption of the new process?
Choose 3 answers

User Engagement Dashboard and Report

Custom Permission Sets

Salesforce Surveys for user Satisfaction

Visualforce App

Chatter polls

Q66. An organization must be digitally accessible to enable social opportunity.
What are three core principles of Web Content Accessibility Guidelines (WCAG)?
Choose 3 answers

Delightful

Robust

Abundant

Operable

Understandable

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Salesforce User-Experience-Designer Exam Syllabus Topics:

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