Verified FSL-201 dumps Q&As 100% Pass in First Attempt Guaranteed Updated Dump from ActualCollection [Q40-Q57]

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Verified FSL-201 dumps Q&As 100% Pass in First Attempt Guaranteed Updated Dump from ActualCollection

Pass Field Service Lightning program FSL-201 Exam With 165 Questions

Salesforce FSL-201, also known as the Salesforce – Implementing Field Service Lightning Exam, is one of the most popular certification exams offered by Salesforce. FSL-201 exam is designed for professionals who are interested in demonstrating their knowledge and skills in implementing the Field Service Lightning (FSL) platform. The FSL platform is a powerful tool that helps businesses to streamline their field service operations, improve their customer experiences, and increase their overall efficiency.

Achieving the Salesforce FSL-201 certification demonstrates that an individual has the expertise and skills required to successfully implement and manage Salesforce Field Service Lightning solutions. It can enhance their career prospects and open up opportunities for higher-paying roles in the field of Salesforce administration.

Q40. Northern Trail Outfitters (NTO) wants to implement an abandon cart Journey. The data for the journey exists in three separate data extensions (DE).
* The first DE is populated by web analytics data, and does not contain a Subscriber Key or Email Address value.
* A Customer Reference DE is updated daily and holds subscriber information.
* The third DE is populated by a file sent to the SFTP after five days if the customer has not purchased the abandoned items.
* The third DE will be used in the Journey for a decision split, and it does not contain a Subscriber Key or Email Address.
* If the web analytics file is empty, NTO does not want the automation to finish running.
Which order of activities should be used to fulfill this requirement?

File Drop Automation > Verification Activity > Query Activity for file one > Data Extension Entry > Query Activity for file two

Scheduled Automation > Import File Activity > Verification Activity > Data Extension Entry > Query Activity for file one > Query Activity for file two

A File Drop Automation > Import File Activity > Verification Activity > Query Activity for file one > Query Activity for file two > Data Extension Entry

Scheduled Automation > Import File Activity > Data Extension Entry > Query Activity for file one > Query Activity for file two

Q41. a dispatcher notice that the crew assigned to a service appointment is missing a skill requirement for the appointment.
How can the dispatcher update the service crew to meet those requirements?

Edit the service appointment and add a new service resource.

Create a new service appointment with a different crew.

Use the crew management tool to add service resources to the crew.

Update the service crew on the service appointment’s work type.

Q42. An extreme weather situation impacted both the volume of open work and the number of available resources at Universal Containers.
Which approach should a Consultant recommend to realign available resources with open work?

Resource Schedule Optimization

Emergency scheduling

Global optimization

Customer First scheduling

Q43. Universal containers want to schedule delivery using field service lightning. Each delivery requires that an installation and safety inspection be performed by different technicians during the same visit. The safety inspection needs to be executed after the installation is completed How should the Consultant use complex work to meet this requirement?

Define start after finish and same day dependencies

Define a same start dependency

Define same resource and start dependencies

Define start after finish dependencies

Q44. Northern Trail Outfitters (NTO) uses Salesforce to track leads, opportunities and order details that convert leads to customers. However, Orders are managed by an external (remote) system. Sales representatives want to view and update real-time order information in Salesforce. NTO wants the data to only persist in the external system.
Which type of Integration should an architect recommend to meet this business requirement?

Data Visualization

Data Synchronization

Process Orchestration

Batch Processing

Q45. When completing a Work Order in the field, the Technician needs to capture two signatures to ensure compliance.
Which steps are needed to configure the signature capture?

Create a Flow that adds two Signature Blocks when the Service Report is generated,

Create relevant Signature Types and add Signature Blocks to the Service Report Template.
c. Create two custom fields for the Service Appointment and use Flows to capture each signature.

Create two Service Reports and add one Signature Block to each Report.

Q46. Universal Containers wants to dispatch groups of Service Appointments to their Technicians. The number of Service Appointments dispatched at a time varies among different Service Territories.
Which two settings should a Consultant enable to ensure Service Appointments are dispatched correctly?
Choose 2 answers

Set the Service Appointment to Dispatch in Field Service Settings.

Enable Drip Feed Dispatching in Field Service Settings.

Set the Number of Services to Drip Feed on the Service Territory.

Enable Sharing of Dispatched Service Appointments.

Q47. AW Computing uses a private record access model in the sales, support, and field service organizations.
How should the system administrator ensure that the technicians have the appropriate access to the service appointments dispatched to them?

Create a user territory for the technicians’ primary and secondary territories.

Create a process to change the owner of the service appointment to the assigned technician.

Enable the sharing features in the Field Service settings in the Setup menu.

Configure a sharing rule to share dispatched service appointments with the assigned resource.

Q48. Universal containers wants to assign service appointments based on the polygon of the child service Territory in the hierarchy.
How should a consultant assign service appointments to the polygon?

Set the polygon assignment policy to the highest level.

Set the territory assignment policy to the highest level.

Set the territory assignment policy to the lowest level.

Set the polygon assignment policy to the lowest level.

Q49. Universal Containers wants to reduce field service-related costs by cutting overtime pay and fuel expenses for internal employees when scheduling all Service Appointments.
Which two customizations should the Consultant recommend to meet this requirement?
Choose 2 answers

Create a new Scheduling Policy that includes Service Objectives in this order: Minimize Overtime, Minimize Travel, Preferred Service Resource, Skill Level, Resource Priority, ASAP.

Select the new policy as the Scheduling Policy for the Scheduled Optimization Job.

Create a custom Quick Action for Booking Appointments and Candidates that use the new Scheduling Policy.

Create a new Scheduling Policy that includes Service Objectives in this order: ASAP, Resource Priority, Skill Level, Preferred Service Resource, Minimize Travel, Minimize Overtime.

Q50. Each container consists of multiple parts that are tracked by Asset records. Universal Container’s customers usually wait until several parts need service before requesting a Technician come on-site to save money on service charges.
How should a Consultant configure Salesforce Field Service to track the work performed?

Create a Work Order and Work Order Line Item for each Asset being serviced.

Create a Work Type to automatically create relevant line items for each Asset.

Create a Work Type and Work Order for each Asset being serviced.

Create a Work Order for all Assets being serviced and a Work Order Line Item for each Product Consumed.

Q51. Universal Containers provides installation, repair, and consulting services. When Technicians complete the work, they need to provide different reports for the installation, repair, and consulting services. Which two configurations should a Consultant recommend to meet this requirement? Choose 2 answers

Assets

Product Templates

Work Types

Service Report Templates

Q52. Universal Containers wants to ensure that Service Appointments are only assigned to Resources who are Active. What configuration should a Consultant recommend for the Scheduling Policy?

Match Fields

Required Resource

Match Boolean

Preferred Resource

Q53. Universal containers just started its field service implementation and is configuring service territories and locations. Need to be associated to territories.
In which two ways should the consultant show this relationship?
Choose 2 answers

add the service territory location related list on the location page layout

create the service territory location as a location lookup field.

add the service territory location related list on the service territory page layout

create the service territory location as a service territory lookup field.

Q54. universal containers operates in a highly regulated industry technician must conduct quarterly inspections for all customers in their region each inspection should be completed within a single visit and include all installed assets on site Which two maintenance plan settings should the consultant recommend?
Choose 2 answers

Service appointment generation method – one service appointment per work order line item

Work order generation method – one work order line item per asset

Service appointment generation method – one service appointment per work order

Work order generation method – one work order per asset

Q55. Universal Containers (UC) is rolling out Inventory Management to better manage parts and inventory. UC wants to automatically associate certain parts and products to Work Orders upon creation based on the work to be performed.
How should the Consultant meet this requirement?

Add Products to the Work Order Products Related List on the Asset object.

Add Products to the Products Required Related List on the Work Type object.

Add Products to the Products Required Related List on the Asset object.

Add Products to the Work Order Products Related List on the Work Type object.

Q56. Universal Containers (UC) normally focuses on minimizing travel. Weather can cause situations that require expedited on-site service.
How should a Consultant recommend UC handle unplanned service during times of severe weather?

Postpone all lower-priority jobs and extend Due Dates.

Configure an Emergency Policy and use the Emergency Wizard.

Manually flag Service Appointments as “In Jeopardy” due to weather.

Configure a new Service Level for immediate assignment.

Q57. universal containers need to send the technician into the field to service containers. It takes two technicians with specialized skill to complete the work at same time.
How should the consultant make this requirement?

Create a work rule with two required skills

Create a two-service crew

Create a crew with two technicians

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